Privacy policy

Our original privacy policy is available in French HERE.

Privacy Policy updated to reflect the European General Data Protection Regulation (GDPR), which came into effect on May 25, 2018.

You can view and correct your personal data in your customer account. In the "My Personal Data" tab, you can export your personal data in PDF and CSV format. To request the correction or deletion of your customer data, please contact us using the contact form: https://www.france-health.com/fr/contactez-nous
Your data will then be deleted within one month.

The France-Health.com website uses the following cookies: Facebook Impressions
Facebook Connect
Facebook Social Plugins. This browsing data collected by Facebook transits outside the EU and is collected for the purpose of offering "likes" on the site's Facebook page.

By clicking "I accept" on the banner at the bottom of the site, you agree to continue browsing with these cookies. When you visit the site, cookies are placed on your computer, tablet, or smartphone. The information below will help you better understand how cookies work and how to use current tools to configure them.

What is a cookie?

Cookies are commonly used on the internet. A cookie is a small text file containing information that is stored on the hard drive of your device (e.g., computer, tablet, or mobile phone) when you visit a website using your browser. It is transmitted by a website server to your browser. The cookie file allows its sender to identify the device on which it is stored for the duration of the cookie's validity or registration. A cookie cannot be used to trace a specific individual.

1. Functionality Cookies

These cookies are not essential for browsing our website, but they help optimize its operation and give you access to specific features. They also allow you to adapt the presentation of our website to your device's display preferences. These cookies allow you to have a smooth and personalized browsing experience. Placing cookies on your device is the easiest and fastest way to personalize and improve your user experience.

2. Audience Measurement Cookies (Statistics)

These cookies collect information about how visitors use a website. For example, the number of visits, the most visited pages, etc.

3. Sharing Cookies (Social Links)

Our site contains sharing links to Facebook, Twitter, and other similar social networks, which allow you to share content from our site with other people. When you use these sharing buttons, a third-party cookie is installed. If you are logged into the social network while browsing our site, the sharing buttons allow the content viewed to be linked to your user account.

4. Targeted or Advertising Cookies

These cookies collect information about your internet browsing habits in order to offer you advertisements that are tailored to you and match your interests. They also limit the number of times you see an advertisement and help us assess the effectiveness of our advertising campaigns. They are generally installed by advertising networks with the website operator's permission. They record visits to a site and share this information with other companies (e.g., advertisers). Targeted or advertising cookies are often linked to site features provided by the partner company.

Information is collected and shared with third parties to provide audience targeting and optimization solutions for advertisers and publishers. No personal data is collected, and no individual can be identified through the data collected.

How to manage cookies?

You have several options for managing cookies. Any settings you make may affect your internet browsing experience and your access to certain services that require the use of cookies.

You can express and modify your cookie preferences at any time, using the methods described below.

1. Configuring your browser

For Chrome: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
For Internet Explorer http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-Cookies
For FireFox http://support.mozilla.org/fr/kb/cookies-information-sites-register?redirectlocale=fr&redirectslug=G%C3%A9rer+les+cookies
For Opera http://help.opera.com/Windows/10.20/fr/cookies.html

2. Opt-out links for audience measurement cookies (statistics)

For cookies placed by Xiti (AT Internet) http://www.xiti.com/fr/optout.aspx

3. Sharing cookies (social links)

For cookies placed by Facebook https://fr-fr.facebook.com/help/cookies
For cookies placed by Twitter https://support.twitter.com/articles/20170518-utilisation-des-cookies-et-des-technologies-similaires-par-twitter

Managing cookies on interprofessional platforms

You can connect to the Youronlinechoices website, offered by digital advertising professionals grouped within the European Digital Advertising Alliance (EDAA) and managed in France by the Interactive Advertising Bureau France. You can find out which companies are registered on this platform and which offer you the option to refuse or accept the cookies they use to tailor the advertisements that may be displayed on your device to your browsing information: http://www.youronlinechoices.com/fr/controler-ses-cookies/ This European platform is shared by hundreds of online advertising professionals and provides a centralized interface allowing you to express your refusal or acceptance of cookies as specified above. This procedure will not prevent the display of advertisements on the websites you visit. It will only block technologies that allow advertisements to be tailored to your interests.

For more information on cookies, you can visit the CNIL website at this address: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/ Depending on your browser, extensions allow you to block all advertisements or trackers. This is the case, for example, with Adblock or AdGuard, AdBlocker, Ghostery...

PERSONAL DATA

1 - What the law says According to Article 2 of the "Informatique et Libertés" law:

"Personal data is any information relating to an identified or identifiable natural person, directly or indirectly, by reference to an identification number or to one or more elements specific to them. To determine whether a person is identifiable, all means of identifying them that are available or accessible to the data controller or any other person must be considered."

For the CNIL (National Commission for Information Technology and Civil Liberties), data is "personal" to the extent that it allows a natural person to be identified directly or indirectly – name, telephone number, email and postal addresses, date of birth, health information, but also photograph, IP address, GPS coordinates, and health information can be considered personal data if, through cross-referencing, they allow a person to be identified.

Article 17 of the GDPR stipulates that "the data subject has the right to obtain from the controller the erasure of personal data concerning him or her without undue delay." The right of access to data, on the other hand, allows an individual to obtain all data concerning him or her (active database and archives). 2- Deletion of your personal data: You can view and correct your personal data in your customer account. In the "My personal data" tab, you can export your personal data in PDF and CSV format. To request the rectification or deletion of your customer data, please contact us using the contact form: https://www.france-health.com/fr/contactez-nous
Your data will then be deleted within one month.

CONSENT Our Security and Confidentiality Policy: The website www.france-health.com collects the following data:
Last name, first name, date of birth, email address, telephone number, delivery and billing addresses, VAT number, legal and payment information required for invoicing, dispute resolution, accounting, page views, IP address, shopping carts created, and orders placed.
We keep a record of your interactions with us in the After-Sales Service and by email to ensure customer relationship management. Your consent to the collection of your personal data is requested several times:
- The banner at the bottom of the site to accept cookies
- When placing an order, you are asked to check "I accept the General Conditions of Sale".
- You can check a box "I agree to receive the newsletter".
Who can have access to your personal data: The person delegated to data protection is the webmaster of the pharmacy SELARL Côte d'Azur Pharmacy, 14 rue de France, 06000 Nice, FRANCE.
In the event that the "My personal information" and "Personal Data" spaces appearing in the customer service allowing you to request the withdrawal and deletion of personal data via the contact form do not meet your expectations, you can contact us at contact@france-health.icu to request its deletion or rectification. The France-Health Pharmacy Service has access to the customer database to respond to messages and ensure the preparation and dispatch of packages. The server hosting the site is secure and compliant. The host has access to the content for backup purposes.
Site data is stored and backed up exclusively in France.

The Site is technically hosted by OVH, a simplified joint-stock company with a capital of €500,000, registered with the Roubaix-Tourcoing Trade and Companies Register under number B 424 761 419, whose registered office is located at 2 rue Kellermann – 59100 Roubaix – France.

We ensure strict authorization management, traceability of access by persons authorized to access the site, network security, and exchanges with third parties.

The website www.france-health.com is registered with the CNIL by SELARL Côte d'Azur Pharmacy: declarations no. 1617971 v 0 and 163880 v 0

If you have checked the "I agree to receive the newsletter" box, you can cancel this acceptance at any time in the "Newsletter" tab of your customer account.

This Security and Privacy Policy may be translated. In the event of a dispute, only the French text shall prevail.

The website www.france-health.com is not intended for use by minors. If you or a loved one registered on the website is a minor, please contact us for immediate deletion of your data.

If the legislation changes, this Privacy Policy may be amended. Your personal data will not be shared for advertising purposes. We have no advertising partners and do not share your browsing data.
The only data shared is the data collected by Facebook if you visit our site while logged in to your Facebook account, to offer you the option to "like" the site's Facebook page on the homepage.

For any complaint regarding the use of your personal data on the France-Health.com website, you can file a complaint with the following authority:

CNIL Commission Nationale de l'Informatique et des Libertés 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX